If you are purchasing physical products such as books, we aim to ship them from our office within 24 hours, and you should expect the delivery to your address within 3-5 business days.
International orders are processed within 24 hours, but the delivery time is longer, it can take up to 14 working days and in some cases longer depending on your location.
Delivery of Digital Products
When you buy digital products, such as digital courses, from this website, we enroll you manually. This means, upon purchase, you will get an instant notification and an invoice for your purchase, we then aim to give you access to your product within the next 2 hours, although this may take longer up to 24 hours. If you place the order outside UK business hours, we will send you the access details the following morning.
Returns & Exchanges
You may return and exchange your product in full within 14 day period provided the product is in its original package and has not been used. Please note we do not refund postage fees but we will post a replacement product at no extra postage cost.
Product exchange is subject to availability and paying the correct fees. If the product amount you wish to exchange is higher than the original product you purchase the balance will have to be paid. Likewise, if it is less than we will either refund the balance or issue a credit.
We aim to deal with your inquiry within 3 business days.
If you are dissatisfied with your purchase please contact us using the details below and we will deal with your inquiry promptly.
Customer service contact
Phone: +44(0)77 930 69486