Q: I have a stylist who generates good results. Problem is, he is confrontational and, in a word, pisses people off.
You either love him or hate him. Oh, I might add, he has a history of hypertension, which has caused him to be hospitalized more than once.
I have spoken to him on many occasions and documented those conversations about his people skills or lack thereof.
Do I have the right to fire him?
A: Yes! You don’t have to put up with a stylist, or any other salon employee who is disruptive, disrespectful, rude, mean, or nasty! You can and should hold all workers to the same standards for professional conduct, even if his bad behavior is caused by his medical condition.
The most important thing to do before firing him is to give him a final written warning. In that warning, review the conversations you have had, how you have tried to help him, and the specific problems you want corrected. Then say, “Any further outbursts by you will result in your immediate termination.”
Often for the leader, and yes, as a boss in your salon you are the leader, there is no easy way to handle employees, but be firm, just and decisive will save you from endless headaches and financial disasters.
Let me know how it goes 🙂
Alan Forrest Smith