Salon Extreme 21

How to have a discussion with a team member who does not like to agree with you

You are proposing new ideas in your salon but your stylist who has been working with you for over 7 years does not think it’ll work. She believes your proposal of increasing the average order value will anger the clients, and in general, she believes there is little point in making changes at all as things work as…

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The Future Of Salons – A BOLD Prediction

This is a very important read for you as a salon owner. Some good advice and some future forecasts about the salon as a business from me. I am basing these predictions on the huge mental shift humans have just passed through. Based on the complexity of running a salon as a real business and…

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Life After CORONAVIRUS You Must Do This

Today, I just want to send you some food for thought. I will follow up with more. Here it is …. Right now there isn’t a lot you can do about the lockdown. Early on we created a call to try and help but the help offered on there was quickly over-ridden by the government’s…

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Staff recruitment

The Power of Hidden Teams

Do you have a hidden team within your team? Could your salon stylists, receptionists, managers and juniors all work together in harmony to build the salon where not only you enjoy but where all your employees thrive and become part of your salon success? The most-engaged employees work together in ways companies don’t even realize.…

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The Illusion of Salon Business

It’s a long time since I started my first salon business in 1985. For me, it was about making the money. Yes, service was key but making money (profit not turnover) was the key. No money and my kids didn’t get fed. I was young, I was naïve but it worked and ran until today.…

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Salon Punk in Scotland

Life & Time: Something’s Going On

Grab a coffee, grab a seat, get some quiet and read. I’m on a plane. I’ve just had a moment. Before I tell you that moment I will tell you why I am on a plane. I have been invited to visit a 21-year old salon business that has become layered with unnecessary ideas, old…

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Alan Forrest Smith

ReDefining Everything

We are definitely in an age where everything is being RE/defined. Salon business, workspace, money, life, death, age and just about anything else you can think of. Take (older) age for example. At the age of just 48, my own dad retired (at 84 he’s still going strong). In those days dads looked old and acted…

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Salon Punk

Are you a yesterday salon?

Weird question right but your survival might one day depend on your answer. Here is how to know if you are a yesterday salon. Do you open up and sit and wait to see what the day or week will bring? Are you reliant on how your team behave or perform? Are you being used…

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A State of Mind

I want to share something with you. It’s more than relevant for your salon. Many years ago before I wrote my first book I realised the first thing I had to conquer was my mind. I didn’t realise right away it took years of wanting to write before I really began writing and then finally…

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Are You Infected By Salon Corporate Thinking?

A new salon mentor client I am working with has a problem almost all salon mentor owners have and it is this. All are infected by the salon industry corporate thinking. This is a massive problem because it really doesn’t work in salons and probably isn’t working in yours. So first the good news. It…

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Who Controls The Hair Salon Industry?

Who controls your salon? There is a huge problem in our hairdressing or salon owners industry. It is good to know what that problem is and how it began. You probably are affected. When the modern salon began it was all about the haircut. Precision, perfection style and just cool. The scissor was the tool…

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Salon Punk

Why Staff Does Not Care Much

Staff don’t care much in your salon? It’s most likely that the staff problems are created by yourself, but you have the power to change that so that your team is happy working in your salon and enthusiastic to help you build your vision too. listen to the short episode below Salon Punk Visit: How…

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Alan Forrest Smith

When Was Your Salon Last Tested?

THE TEST WILL REVEAL The Health of Your Salon Business The Future of Your Salon Business The Changes You Must Make To Your Salon Gives You A Guide As To What You Must Do Next Life these days have become a series of tests. I really noticed this since Tamuna has been pregnant. (OUR BABY…

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Customer reviews

WEDNESDAY: increase your takings

Did you create a list of things to be done? Did you get more clients through your door? Don’t worry I get it I understand that running a salon can be mental! So here is what you can do today – Wednesday – to get your takings up. Write another list (oh shit lol) and…

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TUESDAY: fill the columns

How do you fill columns on Tuesday? Yesterday we talked about creating a list or two on Monday’s (not my fav thing to do) but we did it. My own salon Tuesday was like this: So I would jump in my mini copper and drive over to my salon 5-miles away. The 5-mile drive could…

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Email marketing

MONDAY: Do this in your salon for an amazing week

Even if you’re off on Monday in your mind you’re still at your salon. Do this simple exercise and it’ll give you an amazing week I promise. Mondays for me in the early days always felt as if I was freaking out over what the week would bring into my salon. Until that is I…

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Salon Sampler

Salon Sampler, The Book Interview

“Alan if you had to do just one thing to pack out any salon what would it be?” SALON SAMPLER – IS That Program We caught up with Alan Forrest Smith in the coffee shop to talk about his new book, Salon Sampler. Listen to this brief interview as he explains why he wrote this…

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