Salon Extreme 21 vs Salon Extreme Mentor

This is a quick one. You guys keep asking so it’s easier to reply like this. SALON EXTREME21 (SX-21) VS. SALON MENTOR EXTREME? “Alan I’m not sure what to do, SX-21 or Salon Mentor Extreme – what’s the differences?” Both are very different so I’ll try and explain. SX-21 £245 SX-21 is a guide, manual,…

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christmas in salon

The Christmas List … My Mother!

I’m not sure why but as soon as the kids are walking back along the street to school my brain goes into something that is still 12-weeks away – Christmas in the salon. What are we doing, where are we eating, who are we seeing and what will I buy my darling wife so she…

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My Accountant The Bee Gee

My salon accountant, Graham, looked like one of the Bee Gees. His hair was perfectly coiffured with every 120,000 hairs held in place with at least 3 layers of falcon hairspray for men. His shirt was always open almost to his navel exposing his thinning grey chest hairs and a huge cheap gold medallion with…

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hair salon shop

5 Ways to Make Your Brick-And-Mortar Shop Mobile Friendly

How can you make your salon shop more mobile friendly? In the previous article, I have shared the excitement of how the future of brick-and-mortar shops like your salons are bright. After all with the 92% of clients wanting to continue to visit the “real” shop, it’s always a good idea to think about maximizing the client…

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salon retail

Focus on THIS not THAT

Tell me where is your salon business focus right now? A salon owner emailed me and told me how hard they push on their retail. They push so hard in a single week they pulled in just over £600 in retail sales. He was amazed and felt thrilled about the sales. I asked him how?…

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Alan Forrest Smith

Leap Of Faith

Every now and then you have to take a leap of faith. Life’s like that. Love, relationships, health, business it’s just life. Some risk can feel higher than others especially where money is involved. I once paid a consultant in the USA $5,000 for 30 -minutes of advice. I spent maybe 3-years thinking about it.…

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7 Star Salon

7 Star SAGE HAIRDRESSING Extreme

If you have no interest in being the best salon, busiest salon and most successful salon for miles and miles … please don’t read the following. One of our salons on SALON MENTOR EXTREME has just finished their program and the results are way off the chart. They have finished on their best week ever…

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salon retail

Fly Off The Shelf Product

From the original Salon Punk Archives Here’s why Paul Mitchell Makes Sense For Your Salon Profits! Alan Here. I am going to be mega-fast today. You’ll like this one. Here’s why! This is taken directly from their website. “In 1979, John Paul DeJoria and Paul Mitchell first decided to launch a professional hair care system.…

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Alan Forrest Smith

The Salon Graveyard: How they used to look

Long before the click and go websites, there were only a handful of brick and mortar shops to offer  ecommerce never mind online appointments and selling hairdressing online. Today we look back at our salon journey and how our e-commerce salons paved the way through the 21st century. The Big Scissor Company – 1997 Did…

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The Big Picture

Know the big picture for your hairdressing salon The big what… Yes, the Big picture. For example, you don’t start a training program or an apprenticeship without knowing the end product. Who wants to go through all that stuff Juniors go through ( not me again ) without knowing that one day you will be…

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Salon clients

How do you know if you are losing Clients?

A superb tried and tested system to cure your salon problems Attrition Is it killing your salon business? What is attrition? Well simply put it is this…. It is where you lose clients every year due to circumstances other than natural waste. Or put even simpler it is where clients don’t return for reasons such…

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Staff recruitment

Continuous Recruitment In The Salon

Hire fire and recruitment… whats the answer. With personnel the key to salon business success it becomes essential that ownership and management look at ways to maximize the recruiting process. One of the most useful concepts I have found in recruiting has been continuous recruitment. I first came across continuous recruitment while doing work for…

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salon meeting

Staff In A Shortage

Staff in a shortage? Here are 12 really helpful tips how to deal with the crises 1. Take good, hard look at your ‘draw’ potential. Why would someone that can work at many different hair salons want to work in your business? If you are offering the same as everyone else you will get the…

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Team salon

Who Controls Your Salon?

WHO CONTROLS YOUR SALON… IS IT YOU OR SOMEONE ELSE OR A MORONIC STYLIST? Well, you may think I am going over the top but guess what there are loads of salons out there that are definitely “not” controlled by the salon owner. So who controls the Salon. Listen I have been there and I…

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salon interview

How to deal with salon reps!

From the archives of the original Salon Punk – Hairee It’s time for the hairdresser to strike back! Trusting The Potato Chip Rep Can Destroy Your Salon … PERIOD! Tony walked into our salon. He was a Rep. I kind of knew that though as he had that smell of cigarettes and subway sandwiches from…

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salon owner

Your Salon Deserves to Fail

“YOUR SALON DESERVES TO FAIL …” It isn’t the first time I have told a client that but I have told clients that in the past. When I say clients sometime it is actually a client and others times they don’t become clients. Here is why they deserve to fail. First, what the hell has…

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salon interview

Pricing… how much should you charge for a haircut

A letter to a salon owner from the archives of Alan’s original hair salon website while still running his salons. How much is too much… or too little. “That will be £9.00 please for your Cut and Blow please”…. come on are you serious. Sadly some are serious and that’s the price. What I am not…

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Get off the shop floor Part 2

How are you getting on with the systems you have created from the last article? Did you book the four-week holiday? Not confident enough yet? Ok here’s part two for you towards getting off the salon floor and spending some time relaxing. Who’s your right hand person in the salon? Systems are up and running. But…

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salon meeting

Get off the shop floor Part 1

You the salon owner wake up in the morning. What should you do today? After all the salon is going great, everything is cool, the staff is busy, loads of clients, loads of money, great team, they all love you and the salon virtually ruins itself now. Next holiday… Mexico, four weeks here I come. WAKE…

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salon interview

Being a salon owner was a shit

I’ll say this once. Don’t be offended it is what it is. When I was a salon owner sometimes it was shit! Shit being the boss. Shit owning the salon. Shit being in control. Shit trying so hard and getting so little back at times. And shit, when you make everyone in town, look amazing…

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